Floating Support Scheme for Older People

This scheme was set up specifically to provide support services to older people from the African / Caribbean and other minority ethnic communities while living in their own self contained accommodation (e.g. local authority housing, housing association, private rented and owner occupied).

Aims and Objectives

  • To provide support and assistance to older people from African / Caribbean and other minority ethnic communities who are isolated
  • To help older people gain access to basic services in order to improve the quality of their lives while living in their own self-contained accommodation (e.g. local authority, housing association, private rented and owner occupied)
  • To help address specific issues of this client group including cultural, religious, and language needs through casework
  • To network with groups / individuals who can help clients combat isolation and situations they may find difficult to tackle on their own
  • To empower clients to develop skills to manage their lives in their home / community to the extent that the support can, where possible eventually be withdrawn

What does the scheme provide

The scheme assists you to gain access to the following:

  • Meals on wheels
  • Transport to and from your home
  • Advice on services within the community
  • Assistance to meet your cultural needs i.e. meals, social activities etc
  • Introduce you to services in the community
  • Liaise with external agencies on your behalf
  • Arrange catering and other services
  • Introduce you to new services and activities
  • Help you to overcome social isolation or deprivation where necessary

Who is the scheme for?

  • People from African / Caribbean and other ethnic minority communities
  • People aged 50 and over
  • Carers of African / Caribbean and ethnic minority communities person
  • People living in self contained accommodation (Local Authority, Housing Association, Private, Rented or owner occupied)
  • People living in London Borough of Ealing in need of support

How to access the scheme

  • Self referral
  • Referral agencies
  • Carers

What happens after you have been referred to us?

A staff member will contact you to arrange an appointment for the following:

  • Home visit to assess your needs
  • Agree a support plan with you / referral agency / carers
  • Action Plan Support as agreed
  • Monitor / review support plan at regular intervals
  • Decision on next course of action

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